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I received an email from Stripe that they need additional information because of a large volume of unauthorized charges. They say that they will issue refunds to customers.

I sent all the requested information and they replied that they can longer provide services to my company.
in Suspended Account

1 Comment

0 votes

Stripe can suspend your account if any cardholder reports the charges as unauthorized. It can also be the country of your operation and where you ship or the items that you sell. There are so many guesses. You need to consider other payment alternatives to keep your business running as you seek legal redress.

You might also want to contact Stripe support via email at

111 points