Top 14 CRM Software (2023)

14 best CRM software that small businesses, professional services, bloggers, and established businesses use to manage customers. Some of the features to look for in a CRM service provider include workflow automation, contact management, third-party integrations, analytics, email marketing, lead management, sales forecasting, support automation, etc. CRM software have been ranked according to populairty and performance.

1. Zoho CRM

Zoho CRM logo

Zoho CRM is a customer relationship management software that powers over 250,000 businesses in 180 countries. Zoho CRM is used to engage with customers. Zoho has hundred of other apps like Zoho Mail (email service provider), WorkDrive (for file storage) Zoho Meeting (video meeting platform) Zoho Cliq (chatting platform), Zoho Desk (customer support software), etc.


2. Salesforce

Salesforce logo

Salesforce is a cloud customer relationship management service provider software for enterprises.


3. NetSuite CRM

NetSuite CRM logo

NetSuite CRM also Oracle NETSUITE is in a ERP software that is used for business management. It comprises of of financials, CRM and eCommerce.



SAP CRM logo

SAP is a company that offers cloud-based business application software. Other than CRM, it also offers finance, supply chain management, HR and people management software.


5. Bitrix24

Bitrix24 logo

Bitrix24 is an all-around CRM platform. It can also be used for collaboration, project management, store building, and HR automation. You can install Bitrix24 on your server or host on Bitrix24 cloud.


6. Freshworks

Freshworks logo

Freshworks CRM is a cloud-based software that is used for managing customer experience. You can use it for capturing leads, converting leads, contact management, and sales management. It was formerly known as Freshsales.


7. Sage CRM

Sage CRM logo

Sage CRM is a software that is used for managing customer relationships. You can use it for creating quotes and orders, generating leads, converting them, and forecasting sales.


8. HubSpot CRM

HubSpot CRM logo

HubSpot is a marketing and sales software for businesses. Other than CRM, HubSpot also has a content management system and operations software.


9. Ontraport

Ontraport  logo

Ontraport is a sales and marketing platform for businesses. It can be used for keeping track of your business prospects and customers. It comes with a powerful pipeline and marketing automation for your business.


10. Microsoft Dynamics 365

Microsoft Dynamics 365  logo

Microsoft Dynamics 365 is a software that offers cloud based business applications for managing customer experience. It also offers business application for supply chain management, sales management, human resource management, marketing, project management, commerce and finance.


11. Oracle CX

Oracle CX logo

Oracle CX is software that is used to manage customer interaction by connecting data from advertising, marketing and sales.


12. Keap CRM

Keap CRM logo

Keap CRM is an online payment, sales, and marketing automation platform built for businesses. It is used for client management.


13. Agile CRM

Agile CRM logo

Agile CRM is a cloud based software that is used to automate business sales, marketing and services.


14. SugarCRM

SugarCRM logo

SugarCRM is a marketing and sales and customer service software. SugarCRM can be used for marketing automation, sales automation, and customer service automation.


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