Top 14 CRM Software (2023)
14 best CRM software that small businesses, professional services, bloggers, and established businesses use to manage customers. Some of the features to look for in a CRM service provider include workflow automation, contact management, third-party integrations, analytics, email marketing, lead management, sales forecasting, support automation, etc. CRM software have been ranked according to populairty and performance.
1. Zoho CRM
Zoho CRM is a customer relationship management software that powers over 250,000 businesses in 180 countries. Zoho CRM is used to engage with customers. Zoho has hundred of other apps like Zoho Mail (email service provider), WorkDrive (for file storage) Zoho Meeting (video meeting platform) Zoho Cliq (chatting platform), Zoho Desk (customer support software), etc.
Website: zoho.com
2. Salesforce
Salesforce is a cloud customer relationship management service provider software for enterprises.
Website: salesforce.com
3. NetSuite CRM
NetSuite CRM also Oracle NETSUITE is in a ERP software that is used for business management. It comprises of of financials, CRM and eCommerce.
Website: netsuite.com
4. SAP CRM
SAP is a company that offers cloud-based business application software. Other than CRM, it also offers finance, supply chain management, HR and people management software.
Website: sap.com
5. Bitrix24
Bitrix24 is an all-around CRM platform. It can also be used for collaboration, project management, store building, and HR automation. You can install Bitrix24 on your server or host on Bitrix24 cloud.
Website: bitrix24.com
6. Freshworks
Freshworks CRM is a cloud-based software that is used for managing customer experience. You can use it for capturing leads, converting leads, contact management, and sales management. It was formerly known as Freshsales.
Website: freshworks.com
7. Sage CRM
Sage CRM is a software that is used for managing customer relationships. You can use it for creating quotes and orders, generating leads, converting them, and forecasting sales.
Website: sage.com
8. HubSpot CRM
HubSpot is a marketing and sales software for businesses. Other than CRM, HubSpot also has a content management system and operations software.
Website: hubspot.com
9. Ontraport
Ontraport is a sales and marketing platform for businesses. It can be used for keeping track of your business prospects and customers. It comes with a powerful pipeline and marketing automation for your business.
Website: ontraport.com
10. Microsoft Dynamics 365
Microsoft Dynamics 365 is a software that offers cloud based business applications for managing customer experience. It also offers business application for supply chain management, sales management, human resource management, marketing, project management, commerce and finance.
Website: dynamics.microsoft.com
11. Oracle CX
Oracle CX is software that is used to manage customer interaction by connecting data from advertising, marketing and sales.
Website: oracle.com/cx/
12. Keap CRM
Keap CRM is an online payment, sales, and marketing automation platform built for businesses. It is used for client management.
Website: keap.com
13. Agile CRM
Agile CRM is a cloud based software that is used to automate business sales, marketing and services.
Website: agilecrm.com
14. SugarCRM
SugarCRM is a marketing and sales and customer service software. SugarCRM can be used for marketing automation, sales automation, and customer service automation.
Website: sugarcrm.com
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