Groove Quick Overview

Groove logo

Groove is a software that is used to build a customer service system for small businesses. Groove can be integrated with some of the most popular CRM, CMS, Collaboration, and Marketing platforms like Slack, Zoho, Shopify, Mailchimp, etc.

Website: Groove

Groove Company Profile

Name Details
Founded 2011
Founder Alex Turnbull
Industry Customer Service
Headquarter Newport, Rhode Island.

Groove Contacts

  • Email: support@groovehq.com
  • Phone: Unknown
  • Facebook: @Groove
  • Twitter: @groove

Groove Features and Products

Groove features and products include Reporting data, Satisfaction ratings, Automation, Custom profile, Canned replies, Attach files, Auto Bcc, Auto reply, Email Forwarding, Email Signature, Merge conversation, Outgoing SMTP settings, Phone Conversations, Live chat

Groove Integration

Groove works well with HubSpot, Salesforce, Jira Software, GitHub, Facebook, Twitter, Shopify, Trello, Constant Contact, Slack, Zoho, Mailchimp, GitHub, Stripe, etc

Extra Information

  • License: Free Trial, Subscription
  • API: Available
  • Partnership Available: None

Tool Category: Top 12 Customer Service Software


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