OSTicket Quick Overview

OSTicket logo

OSTicket is an open software that is used to build a support ticket system. The free version allows you to install on your own server and manage upgrades. The paid version is hosted on OSTicket cloud servers and offers managed upgrades and maintenance.

Website: OSTicket

OSTicket Company Profile

Name Details
Founded 2003
Founder Peter Rotich
Industry Customer Service
Headquarter Alexandria, Louisiana, United States

OSTicket Contacts

  • Email: support@osticket.com
  • Phone: +1 (318) 290-3674
  • Facebook: @Enhancesoft
  • Twitter: @osticket

OSTicket Features and Products

OSTicket features and products include Custom fields, Custom Columns, Ticket filters, Help topics, Agent Collision Avoidance, Assign Transfer and referral, Autoresponder, Thread action, Service level agreements, Customer portal, Advanced Search, Tasks

OSTicket Integration

OSTicket works well with MYSQL, ExpressionEngine, WordPress

Extra Information

  • License: Open Source
  • API: Not available
  • Partnership Available: None

Tool Category: Top 12 Customer Service Software

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