Groove: Customer service software for small businesses

Groove is a software that is used to build customer service system for small business. Groove can be integrated with some of the most popular CRM, CMS, Collaboration and Marketing platforms like Slack, Zoho, Shopify, Mailchimp, etc.

Groove Profile
Name Details
Name Groove
Founded 2011
Founder Alex Turnbull
Headquarters Newport, Rhode Island.
Industry Customer Service
Email support@groovehq.com
Phone N/A
Alternatives Front,
Liveagent,
and Zendesk.
Software Support HubSpot,
Salesforce,
Jira Software,
GitHub,
Facebook,
Twitter,
Shopify,
Trello,
Constant Contact,
Slack,
Zoho,
Mailchimp,
GitHub,
Stripe, etc
Services Reporting data,
Satisfaction ratings,
Automation,
Custom profile,
Canned replies,
SMS and Whatsapp,
Attach files,
Auto Bcc,
Auto reply,
Custom folder,
Email Forwarding,
Email Signature,
Keyboard shortcuts,
Merge conversation,
Multiple inboxes,
Outgoing SMTP settings,
Phone Conversations,
Spam Filtering,
Customer history,
Agent availability,
Email notification,
Live chat
Facebook Groove
Twitter Groove
Linkedin Groove
Website groovehq.com

 

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