Groovehq Customer Service Software Overview
What is Groovehq? It is a customer service software. It was founded by Alex Turnbull in 2011.
Platform Features: 30+ integrations, Reporting data, Teams, API Access, Satisfaction ratings, Automation, Custom profile, Internal notes, Canned replies, SMS and Whatsapp, Advanced formating, Attach files, Auto Bcc, Auto reply, Bulk actions, Collapsible threads, Custom folder, Delete conversations, Email Forwarding, Email Signature, Keyboard shortcuts, Merge conversation, Multi channel, Multiple inboxes, Open Tracking, Outgoing SMTP settings, Phone Conversations, Search, Snooze, Undo send, Tags, Starred Searches, Spam Filtering, Unified Inbox, Webhook, Contact details, Customer history, Agent availability, Assignments, Inbox Permissions, Agent Permission, Agent profile photo, Email notification, Collision Detection, Agent Statuses, Reporting retention, Conversations reporting, Productivity reports, Happiness reports, Company report, Live chat, Mobile and no email branding.
Address: Groovehq headquarters is located in Newport, Rhode Island.
Groovehq alternatives: Customer, Liveagent and Zendesk.