Liveagent: Used for creating a Live Chat system

LiveAgent is a software that is used to create a LiveChat system. LiveChat software also comes with an advanced ticketing system, built-in call center, customer portal, knowledge base, etc. 

LiveAgent Profile
Name Details
Name LiveAgent
Founded 2004
Founder Andrej Harsani and Viktor Zeman
Headquarters Bratislava, Slovakia.
Industry Customer Service
Email support@ladesk.com
Phone +1 888-257-8754
Alternatives Groovehq,
Happyfox,
and Podium.
Software Support Salesforce,
WordPress,
Prestashop,
Magento,
Shopify,
MailChimp,
Pipedrive,
Squarespace,
Jira,
Google Analytics,
Twilio,
Zoho Mail,
Intercom,
Stripe,
Xero,
WooCommerce,
Google Calendar,
HubSpot,
Joomla,
Drupal,
Weebly,
Wix,
Braintree,
2checkout,
Aweber,
Google Analytics
Services Ticketing,
Time tracking,
Tags,
Contact groups,
SPAM filters,
Merge ticket,
Customer insights,
Canned messages,
Predefined answers,
Attachments,
Email notifications,
Slack Notifications,
Online ticket history,
Agent ranking,
Contact forms,
Audit log,
GIFs in tickets,
Real time chat,
Online visitors,
Video call,
Unlimited call recordings,
Knowledge base,
Feedback and suggestions,
Email marketing
Facebook LiveAgent
Twitter LiveAgent
Linkedin LiveAgent
Website liveagent.com

 


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