Osticket: Open source software for creating support ticket system
OSTicket is an open software that is used to build a support ticket system. The free version allows you to install in your own server and manage upgrades. The paid version is hosted on OSTicket cloud servers and offers managed upgrades and maintenance.
| Name | Details |
|---|---|
| Name | OSTicket |
| Founded | 2003 |
| Founder | Peter Rotich |
| Headquarters | Alexandria, Louisiana, United States |
| Industry | Customer Service |
| support@osticket.com | |
| Phone | +1 (318) 290-3674 |
| Alternatives | Front, Intercom, and Freshdesk. |
| Software Support | MYSQL, ExpressionEngine, WordPress |
| Services | Custom fields, Custom Columns, Ticket filters, Help topics, Agent Collision Avoidance, Assign Transfer and referral, Autoresponder, Thread action, Service level agreements, Customer portal, Advanced Search, Tasks |
| Enhancesoft | |
| OSTicket | |
| N/A | |
| Website | osticket.com |
*use contact page for integrations or features addition or information correction
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